Garland plumbing handled by one licensed company since 1995: drains, sewers, slab leaks, water heaters, and the excavation that sometimes comes with them.
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Garland does not make its own drinking water. The city buys it already treated, takes delivery at points around town, then moves it through a distribution system Garland built and maintains itself. That arrangement explains a run of calls that arrives every spring and catches homeowners off guard. Herndon McFarland Plumbing has worked Garland houses since 1995, and a good part of the job here is separating what belongs to the water from what belongs to the pipe.
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Older Garland neighborhoods keep the drain and excavation crews busy. The rest of the city keeps the fixture and water heater side moving.
None of that goes out to a third party crew. Keeping it in house is why we can put a one-year labor guarantee on installations.
Garland was one of the original member cities that formed the North Texas Municipal Water District in 1951, and the arrangement still works the same way. Per the City of Garland’s drinking water page, the district draws raw water from Lavon Lake, Lake Chapman, Lake Tawakoni, Lake Texoma, and the John T Bunker Sands Wetlands, treats it at its plant in Wylie, and delivers it into Garland at five entry points. From there Garland Water Utilities moves it through ground storage, four elevated tanks, and city mains. The same page tells residents that every March the supplier temporarily changes how the water is disinfected, for roughly 30 days, and that customers may notice a stronger chlorine taste and smell during that window.
That one line explains a lot of March phone calls. People taste the change, conclude something in the house has failed, and start replacing things. We have been called out to water heaters that were fine, softeners that were working correctly, and new faucets that were installed properly. If the taste and smell showed up on every cold tap at once and the neighbors have it too, the cause is out in the system.
The opposite pattern is the one worth a call. A smell on hot water only, discoloration at a single fixture, or a metallic taste arriving alongside falling pressure all point inside the property line. A city that already needed district water in 1951 has a lot of private side plumbing that has been in the ground a long time, and that is the half nobody inspects until it fails.
Every Tap, Cold and Hot, and the Neighbors Have It Too
Distribution wide and temporary. Run the tap, use a pitcher filter, wait it out.
Rotten Egg Smell on Hot Water Only
That is the water heater, usually a reaction at the anode rod. It needs service, not patience.
Brown or Rusty Water at One Fixture
Look at that fixture and the line feeding it before blaming the supply.
Taste Change Plus Pressure Loss
Two symptoms together usually mean corrosion or scale narrowing a supply line on the property.
We show up, test, and tell you what the house is actually doing before anyone talks about replacing anything.
A recurring drain, a wet spot in the yard, or a water bill that jumped without explanation all have a cause worth finding before a repair is chosen. Give us the symptom, the timing, and anything that changed outside. See what other homeowners have said on our reviews page, then pick a time.
Every March, the district that supplies Garland temporarily changes its disinfection method for about 30 days to prepare the system for summer demand. The city’s drinking water page tells residents to expect a stronger chlorine taste and smell during that period. It is a supply side change, not a fault in your plumbing, and it reaches whole neighborhoods at the same time. If the complaint starts and ends with that window, and the house next door reports the same thing, no plumbing repair is going to change it.
No. Garland purchases treated water from the North Texas Municipal Water District, which draws from several regional lakes and a constructed wetlands project and treats the water at its plant in Wylie. Garland Water Utilities takes delivery at entry points around the city and runs the distribution side: mains, ground storage, elevated tanks, and the pressure that reaches your meter. For a homeowner the division is straightforward. The city is responsible up to the meter, and everything past it belongs to the property.
It depends on the scope. Clearing a stoppage or swapping a washer is usually not permitted work, while replacing or relocating water, sewer, or gas piping generally is, and permitted work has to pass inspection. Requirements also shift as new codes are adopted. Rather than guess, we confirm what the city requires for the specific job before starting, pull the permit when one is needed, and schedule the inspection as part of the work instead of leaving it with you.
A line that clears and then blocks in the same spot is rarely a clog problem. It is a pipe problem: a belly where the line has settled, roots at a joint, scale narrowing the inside diameter, or a broken section collecting debris. Cabling opens a channel through the blockage and leaves the cause in place, which is why the calendar repeats. A camera inspection shows what the pipe actually looks like, and jetting or a spot repair addresses the reason instead of the symptom.
Find out first whether it is the whole house or one fixture. A single fixture usually means a clogged aerator, a failing cartridge, or a stop valve that is not fully open. Pressure loss across the house points at the pressure reducing valve, a partly closed main shutoff, a leak on the supply line, or corrosion and scale narrowing older piping. We check pressure at a hose bib early, because a number tells us more than a description, and it decides whether the fix is a valve or a repipe.
From slab leaks under the foundation to sewer line repipes, every job is diagnosed, documented, and done right. A look at recent work across North Dallas.
Excellent customer service, very friendly staff from the person taking the call to the staff fixing the repairs. Very trustworthy company. Shaun explained the step-by-step process and provided very fair prices.
Their positive, upbeat, anxious-to-please attitude made the whole process the very best it could be! All of the employees were a pleasure to work with. I highly recommend Herndon McFarland.
Trent and Reggie were the most professional associates entering our home. They treated our home with respect as if it were theirs. We will use this company again because of them and our experience.
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One-time use. Cannot be combined with any other coupon or offer. MENTION AT SCHEDULINGSave on any water slab leak repair or full reroute under your foundation.
Cannot be combined with any other offer or coupon. MENTION AT SCHEDULINGSave on any water heater replacement, tank or tankless.
Cannot be combined with any other offer or coupon. MENTION AT SCHEDULINGSave on any plumbing service call or faucet replacement.
One-time use. Cannot be combined with any other offer or coupon. MENTION AT SCHEDULING
